F P Turner & Sons
Absolutely Awful - don't use them!
Had wedding bands made - complete headache - treated appallinginly - once I had paid. Owners constantly came up with feeble excuses as to why they couldn't do what they said they would - never phoned when they said they would - blamed their failures on a constantly shifting set of reasons from familiy emergency in Canada, to hospitalisation to and this I thought really took the biscuit that they had forgotten the code to the safe!!! Unbelieveably terrible and incredibly rude!
By hello2323 at 21:50 on 04/04/12
3 Reviews of F P Turner & Sons
-
Absolutely Awful - don't use them!
Had wedding bands made - complete headache - treated appallinginly - once I had paid. Owners constantly came up with feeble excuses as to why they couldn't do what they said they would - never phoned when they said they would - blamed their failures on a constantly shifting set of reasons from familiy emergency in Canada, to hospitalisation to and this I thought really took the biscuit that they had forgotten the code to the safe!!! Unbelieveably terrible and incredibly rude!
-
Terrible service, ruined my great-grandmother's engagement ring
I took my Great Grandmother's engagement ring to FP Turner. All I wanted was a platinum band to cover the yellow gold one that was very worn and needed replacing.
To cut a long story short, the woman NEVER calls me she always sends texts, they just don't seen capable of being honest. She almost seems scared to speak to me beause she knows the service has been terrible.
The head of the ring isn't the same as before, it looks completely messed up so the old family ring that I wanted to wear looks nothing like it did originally. The first time she tried to give me the ring back one of the diamonds was sticking out of the top and not flush with the head as it was before. Hatton Garden have apparently had my ring three times now. So FP Turner are obviously not good at delivering what they say they can deliver.
Not worth the hassle. Pay a little more and go to a better jewellerBy surbitongirl at 13:40 on 31/03/12
Report -
Add Your Review
Related Categories
Search Surbiton People
Related Businesses
Copyright © 2012 Northcliffe Media Limited.
All Rights Reserved.